La Prova è nel Gusto...True, But When?

As some of you may know, I have not had the best of luck of late.

My kid is struggling with priorities. Schmoop has been cut back to 3 days.

I got rejected by Bob and Tom, and cracked my left side ribs.

So, in order to pick our spirits up and forget the bad things for awhile, we decided to order a pizza delivered to the warm confines of the Bagwine digs.

That’s right, we decided to have free pizza delivered from Cassano’s courtesy of a Birthday gift certificate I received from my brother Marte’ and his wife just the other day.

Well, thirty minutes after Schmoop called our order in, someone from Cassano’s called back…

To tell us that our order was on the way? To tell us to enjoy the pie? Hahahahaha (Matt-Man laughed with both angst and anger.)

Nooooooo, to tell us that our certificate card was not going through.

That’s fine. Schmoop read it off again, and after another few minutes and another phone call, read it again along with the PIN Number.

No Luck…However!!

At this point, Cassano’s told Schmoop that since the card number isn’t “coming up” if she was to come in, they would give her a 25 PERCENT DISCOUNT!!

Woo Hoo!! What a deal…

Getting 25% off of a pizza that is FREE!! WTF!?

I love Cassano’s. Schmoop loves Cassano’s. Hell, Mick has been here and HE loves Cassano’s. But…

They screwed us, and they screwed us at a point in my banged up rib life that I can’t accept. It has frickin’ ticked me off.

Things have not gone well of late, and this incident just topped things off. I like good customer service. It’s a lost art.

Y’know? As much as Drive-By Mikey, Pizza Bill, and I chuckle and cut up at the Drive-Thru, as long as you are not an asshole, you get A-1 customer service.

(Hell, if you’re a hot chick, you can get hot sex as well. Free!! But seriously…)

Where has customer service gone? 25% off of an already paid for pizza? But only if you pick it up?

Cassano’s, I am very disappointed.

I e-mailed Cassano’s, and hopefully they will make this right. If not?

Well…if they don’t, I will never buy pizza from them again, and that is no little thing, because we do like their pie…a lot.

Cheers!!